Door-to-door transit system for eligible riders

Riders with wheelchairs, walkers, service animals and other mobility aids are welcome.

We deliver clients to medical appointments, shopping and other essential destinations.

Serving the Transportation Disadvantaged community

Martin Community Coach (MCC), operated by Senior Resource Association, is a door-to-door transit system for eligible riders with no other means of transportation. Senior Resource Association is the Community Transportation Coordinator for Martin County, Florida. We coordinate non-emergency medical and other essential transportation services for the Transportation Disadvantaged community.

MCC accommodates riders who use wheelchairs, walkers, canes, service animals and other mobility aids. Our licensed and insured drivers safely deliver clients to medical appointments, grocery stores and other essential destinations.

To become an MCC rider, our eligibility specialists will walk you through the process. Determining eligibility is an easy procedure but required before riding. It is a shared-ride service, so passengers should be prepared to make stops along the way to their destination. Personal care attendants who accompany riders can travel, but they must make the same advance reservation as the passenger.

As a demand-response service, reservations must be made at least three days in advance and no more than two weeks in advance.

Hours of Operation

As a demand-response service, MCC reservations must be made at least three days in advance and up to a maximum of two weeks in advance.

Monday – Friday 6:00 AM – 7:00 PM

Saturday 8:00 AM – 5:00 PM

Transportation reservations must be scheduled at least three business days in advance:

Monday through Friday 8:00 AM – 5:00 PM

Pre-qualified, eligible riders can make reservations by calling 772-469-2063

Eligibility Requirements

MCC is for the Transportation Disadvantaged community. Martin County residents who qualify must fall under one or more of the following categories:

Age 65+ with no other means of transportation

Disabled with no other means of transportation

Adults age 18+ who live under the 100%poverty level and have no other means of transportation

To determine eligibility and reserve your MCC ride, call 772-469-2063 Monday – Friday between 8:00 AM and
5:00 PM, or email us at martincc@sramail.org.

Click to download a Transportation Application:

Application for Transportation Services Aplicacion en espanol para Servicios de Transporte

Frequently Asked Questions

Who qualifies to ride?

MCC is for the transportation-disadvantaged community in Martin County, Florida. Those who qualify include seniors age 65 or older; disabled persons; and adults age 18 or older who live below the 100% poverty level and have no other means of transportation. Personal care attendants who accompany riders may also travel, but they must have the same reservation as the passenger and register with an MCC eligibility specialist in advance.

The Transportation Disadvantaged (TD) Program is sponsored by the State of Florida, Transportation Disadvantaged Trust Fund. To become eligible for TD service, the applicant will be asked to submit his/her completed application, as well as proof of income or a physician-completed medical verification form. Eligibility is based off age, disability, or income.

How do I schedule a ride?

If you have been pre-qualified to ride MCC, you should call to schedule your trip at least three business days before at 772-469-2063.

When reserving your ride, you must have the following information available:

First and Last name

Telephone number

Date of travel

Requested appointment time
(you will be provided a pickup time)

Complete pick-up address

Complete destination address

What are MCC’s hours of operation?

MCC provides transportation services Monday through Saturday, excluding major holidays. Monday through Friday, rides are provided from 6:00 AM to 7:00 PM and on Saturday from 8:00 AM to 5:00 PM.

Reservations for rides must be scheduled during regular office hours, Monday through Friday from 8:00 AM to 5:00 PM.

How do I know if I qualify for MCC?

To become an MCC rider, our eligibility specialists will guide you through the process. Determining eligibility is required before scheduling a reservation to ride. To speak with an eligibility specialist, call 772-469-2063. An application must be submitted and approved prior to making a reservation. To download a transportation application, visit our Eligibility Requirements page.

Who operates MCC?

Senior Resource Association (SRA) operates MCC. SRA is the Community Transportation Coordinator for Martin County, Florida. We partner with multiple transportation providers, all of whom are licensed and insured. SRA regularly monitors requirements of our service providers, including licensure, background checks, certifications, insurance requirements and vehicle inspections. Service providers are equipped to meet the needs of our transportation-disadvantaged clients.

What modes of transportation are available with MCC?

Transportation includes but is not limited to sedans, multi-passenger vans, wheelchair lift vehicles and more.

How do I file a complaint?

In accordance with Title VI of the Federal Civil Rights Act of 1964, any person who feels they have been discriminated against may issue a formal written complaint. The complaint procedure and Title VI Policy is available upon request from SRA’s Administrative Offices at 694 14th Street, Vero Beach, Florida 32960 or by calling 772-569-0760.

Is there co-pay required for transportation?

As of September 1, 2018 the co-pay is $1.00.

Contact Us

We welcome your questions and comments. To schedule, cancel or change your transportation appointment, please call Martin Community Coach (MCC) at 772-469-2063 or email us at martincc@sramail.org. Reservations must be made at least three business days in advance and no more than two weeks in advance.

Our mission is to provide quality service to the transportation-disadvantaged community in Martin County.

To obtain more information, please complete the short online form below, in its entirety, and click “submit.” A transportation specialist will contact you soon.

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